February 2022-Present – Volk Radiology Consultants, LLC
Manager

Provide services to customers using the Radimetrics™ Enterprise Platform. Manage data, provide experience in creating comparisons with CT protocols on multiple scanners, fluoroscopy dose management, exposure and deviation indices for CR and DR equipment, equipment configuration, recommending quality improvement projects.

Provide interim services to hospitals as a Radiology Administrator, consult with workflow mapping to evaluate and improve efficiencies, and new equipment evaluation.

Adjunct faculty for core courses in Radiology Sciences.

September 2016-January 2022 – Bayer Healthcare
Clinical Performance Specialist

Planning, execution, and follow-up associated with the clinical implementation of the Radimetrics™ Enterprise Platform to include clinical configuration and setup, network configuration, and software integration. Ensure all solutions are implemented according to Bayer R&I standards, in a manner that is also compliant for the customer.

Providing ongoing support to installed base of Radimetrics™ Enterprise Platform customers, troubleshooting clinical issues as escalated, providing onsite and virtual training as defined by the project’s statement of work. The goal is to ensure customers achieve maximum benefit and value from the solution throughout its lifecycle.

Creating customized project management implementation plans through detailed site and clinical workflow analysis; execute customized implementation plan with focus on maximizing value to the customer through process integration, individual site needs, future IT roadmap and desired clinical outcomes. Show firm commitment to continuous improvement through focus on customer success, education and adoption activities and processes. Shares best practices with all functions and suggestions for product and process improvement.

Creating, testing and deploying Business Intelligence/Data Analysis tools to drive Professional Services strategy. Building and maintaining effective relationships with Bayer R&I customers, Imaging Informatics contacts and OEM representatives (scanner, PACS, SR, HIS/RIS).

April-May 2016 – Interventional Solutions, Inc.
Practice Manager, Vein Specialists of Pittsburgh

Set up office, coordinating phone, computer, EMR installations. Completed policies and procedures. Worked with the owner to pick up office furniture, then assembled. Worked with owner to select candidates for Ultrasonographer and Medical Assistant/Receptionist position. Created referral forms, facilitated training for Ultrasonographer with applications specialist and ultrasound specialist. Moved all documents created prior to the office set up to network drive.

Continued to work with credentialing to review contracts. Completed log-on to insurance websites, downloaded, printed and filed appropriate medical necessity policies for each carrier to ensure compliance for pre-authorization of studies.

Attended Oakmont and Monroeville Chamber of Commerce meetings to meet contacts and advertise the Vein practice. Met with numerous physician offices and Med Express offices to introduce the Vein practice and assess the need for ultrasound services.

Met with Angiodynamics national marketing to provide us with tools for successful marketing. Compiled spreadsheets of: expenses by month, contact information for banks and vendors.

July 2013-August 2015 – Genesis Healthcare System, Zanesville, Ohio
Director, Imaging Services

Genesis Healthcare System is a 248 licensed bed acute care hospital, non-union, not-for-profit hospital with a Level 3 Trauma Accreditation. Genesis is an EPIC facility, not only as its EMR, but also installed in all the employed physician offices. Responsibilities for general radiography, nuclear medicine, ultrasound, interventional radiology, CT scan, MRI, PET/CT, mammography and multiple off site imaging locations. Imaging services is a 104 member department with an overall exam volume of 170,000.

• Worked with IT department and radiologists to implement PowerScribe 360 and Montage.
• Decrease operations budgets by decreasing overtime and unnecessary supply costs. Decrease 2 FTE while increasing procedures by 10,000. Created a position to control inventory costs in Imaging Services beginning with Interventional Radiology and now includes US, SBB, CT, and MRI. Setting par levels and combining inventory decreased inventory costs by approximately $264,000.
• Facilitated inpatient scheduling in EPIC to provide conflict checking for all operations departments that improved patient and staff satisfaction.
• Lead the design and transition team for Imaging during the consolidation of two facilities. Selected and supervised the install and training on 2 gamma cameras, 5 CT scanners, Hybrid C-arm room, 2 DR fluoro units, 2 DR radiographic units and MRI.
• Completion of the move from two facilities to one.
• Individual Responsible for Radiation Protection (IRRP) at Genesis. Successful Ohio Department of Health (ODH) inspections • Facilitated the improvement of image quality throughout the department. Hired a QI technologist, provided outside education to all staff, and monitoring of image quality, coaching employees and providing additional resources to assist them improve their image quality.
• Improved overall productivity by decreasing 2.0 FTE while increasing volumes by 10,000 exams

2010-April 5, 2013 – Brandywine Hospital, Coatesville, PA
Director, Imaging Services

Brandywine Hospital is a 246 licensed bed community hospital, non-unionized, for profit, owned by Community Health Systems.  Responsible for general radiology, nuclear medicine, ultrasound, Interventional radiology CT scanning, MRI, mammography and an Outpatient Center located off the hospital campus. Imaging services is a 60 member department with overall exam volume 80,000. Member of the Patient Safety, Radiation Safety, Patient Care, Medical Care, Stroke and Community Cares Committees. Team member for Medical Services Drills for radiation contaminated patients.

• Installation of digital radiographic and fluoroscopic rooms.
• Team lead in HCAHPS improvement, Community Cares (Studer model) Champion and Clinical Director of the Year.
• Led the PACS/CR refresh team
• Improved productivity of professional and technical staff through changes in work flow and technology improvements. Overall decrease in 3 FTE with changes.
• Effected 90 hour per pay reduction in overtime through creative changes in staff scheduling and improved productivity to 95-100%
• Evaluated and reformed materials management resulting in savings of over $10,000/year
• Cross trained internal staff saving over $100,000/year in agency costs
• Expanded CT hours to 24 X 7, while decreasing overall salary costs by $35,000/year
• Mentored Leads and Supervisors in developing a QC program for PACS/CR.
• Successful JCAHO, MQSA, DEP, and DOH inspections.
• Marked improvement in patient safety with staff involvement in root cause analysis
• Improved patient scheduling through the development of educational materials and resources. Provided appropriate CPT codes to schedulers so that the correct codes were pre-authorized prior to the patient visit. This improved patient satisfaction, physician office satisfaction and department productivity.
• Revised all policies and procedures.

2011-2013 Lancaster Community College, Lancaster, PA
Adjunct Faculty

Adjunct faculty for CT and Cross Sectional Anatomy courses for Radiologic Technologist and BS program.

2009-2010 University Physicians Healthcare Hospital, Tucson, AZ
Director of Radiology

University Physicians Healthcare Hospital is a 100+ bed non-unionized hospital. Responsible for a 20 member general radiology, nuclear medicine, ultrasound, CT scanning, MRI, mammography department. Member of the Patient Safety, Radiation Safety, Compliance Committees.

• Improved productivity of professional and technical staff through changes in work flow
• Successful JC, MQSA, DEP, NRC, and DOH inspections.
• Improved radiographic quality through targeting areas that showed trends through QI tracking
• Revised the CDM

2005-2008 Mercy Hospital of Pittsburgh, Pittsburgh, PA
Director of Radiology

Mercy Hospital of Pittsburgh is a non-unionized, 500 bed Level I trauma Center hospital. Responsible for general radiology, nuclear medicine, ultrasound, CT scanning, MRI, mammography, interventional angiography (interventional stroke center) and Radiation Therapy department. The department performed over 150,000 exams with a 120-member staff, 12 radiologists and a radiology residency program. Member of the Patient Safety, Radiation Safety, Patient Care, Trauma, and Stroke Committees.

• Facilitated installation and integration of PACS , CR and Voice Recognition from a conventional film based department
• Improved productivity of professional and technical staff through changes in work flow
• Facilitated a quality Radiation Safety Program, and added to the hospital intranet to meet DEP requirements
• Successful integration of new technology including state-of-the-art Neurovascular Suite and Multi-Slice CT Scanners.
• Marked improvement in patient safety
• Successful JCAHO, MQSA, DEP, NRC, and DOH inspections.

2006-2009 Western School of Health and Business
Adjunct Faculty

Adjunct faculty for core courses in Radiology Sciences.

1995-2005 Uniontown Hospital, Uniontown, PA
Administrative Director of Radiology

Uniontown Hospital is a unionized 183 bed community hospital. Responsibilities for the daily operations of a 70-member general radiology, nuclear medicine, ultrasound, CT scanning, MRI, mammography, interventional angiography Diagnostic Imaging and 70 member Laboratory. The radiology department performed over 100,000 exams per year. Member of the Safety, Radiation Safety, Compliance and Emergency Department Improvement Steering Committees.

• Facilitated in-patient scheduling team of a multi-discipline group.
• Multi-discipline team member to improve communication across departments
• Replaced equipment with new technology to further improve productivity.
• Implemented work process improvement
• Implemented and completed cross training of all general Radiologic technologists in CT.
• Facilitator for Domestic Violence Policy/Education Team
• Encourage and supported cross training in CT, US, MRI and Mammography.
• Re-engineer by adding a print network, which provided imaging capabilities to the nuclear cameras, the C.T. scanner, ultrasound, and adding a digital upgrade to fluoro, which is also interfaced to the network. Replacing this network with a network compatible for PACS.
• Installed spiral CT, multi-slice CT, 2 Nuclear Medicine Gamma Cameras, 2 Radiology Management Systems (SMS and Cerner) and Digital Dictation, two MRI units and a radiographic room. Installation of the fixed site MRI using project management skills learned during a Project Management course in my undergraduate program.
• Planned a Women’s Imaging Center
• Developed budgetary plans for an outpatient center. (Opened the summer of 2006)
• Successful JCAHO, NRC, DER, HCFA, MQSA and DOH inspections.
• Resource person and trainer for Power Point in the hospital.
• Consolidation of immunoassay platform to replace six independent units. Realized significant cost savings and improved TAT of results.
• Successful CAP inspection.
• Organized a team to improve the TAT of AM Lab results to the nurse units. The team received a Quality Recognition Award for those efforts (April 2000).
• Returned to Diagnostic Imaging Department to expand mammography, CT and MRI imaging services and develop a plan for stereotactic biopsy.
• Assembled task teams to improve processes, install new equipment and create